Privacy Policy

Effective Date: 05/12/2024

Last Updated: 05/12/2024

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website (https://elena-vino.com/) and services.

1. Information We Collect

We collect the following types of personal data:

- Contact Information: Name, email address, phone number, and other details submitted via contact forms or registration.

- Technical Data: IP address, browser type, cookies, and usage data through analytics tools.

- Content Submissions: Any information shared through forms, comments, or inquiries.

We do not collect or store payment details.

2. How We Use Your Data

We use the data we collect for the following purposes:

1. To provide and manage our consultation services on the use of essential oils and related techniques.

2. To send marketing emails or newsletters (with your explicit consent).

3. To analyze website traffic and improve SEO performance.

4. To respond to inquiries and provide customer support.

5. To comply with legal obligations or resolve disputes.

3. Sharing Your Data

We only share your data with third parties when necessary:

- Analytics Providers: We use Google Analytics to monitor website performance. Google Analytics collects data such as IP addresses, demographics, and browsing behavior.

- Data Storage Services: Google Drive and Dropbox for securely storing user-related documents.

All third-party services are required to comply with data protection regulations.

4. Data Retention

- Marketing Purposes: We retain your data for marketing purposes for a limited time.

- General Retention: Data is stored only as long as necessary to fulfill the purposes outlined in this policy.

5. Cookies

We use cookies for the following purposes:

- Functional Cookies: To ensure the proper functioning of the website.

- Analytical Cookies: To understand user behavior and improve the website experience.

- Marketing Cookies: To deliver personalized advertisements.

Note: A cookie consent banner will be implemented to comply with GDPR regulations.

6. Your Rights

Under GDPR, you have the following rights:

1. Access: Request a copy of your data.

2. Correction: Correct inaccuracies in your data.

3. Deletion: Request deletion of your data.

4. Restriction: Restrict how we process your data.

To exercise these rights, please contact us at lenaartworld@gmail.com.

7. Security Measures

We implement the following security measures:

- SSL certificates for encrypted website communication.

- Secure data storage on Squarespace, Google Drive, and Dropbox.

While we strive to protect your data, no transmission over the internet is completely secure.

8. Notification of Changes

We will notify you of any updates to this policy:

- Via Email: For major changes.

- On the Website: For general updates.

9. Data Breach Notifications

In the event of a data breach, we will:

1. Notify affected users via email within 72 hours.

2. Provide details about the breach and steps to mitigate its impact.

10. Contact Us

For questions or concerns about your privacy, please contact us at:

Email: lenaartworld@gmail.com